NSVH is honored to be a member of the Independent Veterinary Practitioners Association! As a family owned hospital, we are able to customize medical recommendations for each of our patients and build enduring relationships with our clients.
Newtown Square Veterinary Hospital is a progressive, privately owned, boutique-style, full service animal hospital created by Dr. Heather DiGiacomo, VMD. Dr. DiGiacomo has over a decade of experience in small animal medicine and surgery.
NSVH is a full-service animal hospital, providing comprehensive wellness, medical and surgical care for small animals. We feature the most modern diagnostic and surgical equipment. We provide the highest standard of care for our patients.
We love NSVH and Dr. D! She has taken expert care of our 3 kitties over the years, and is always compassionate, thoughtful and professional. The practice is certified Feline-Friendly and Fear-Free, and we especially love that there is a separate waiting room for cats vs. dogs. The staff is always friendly, and the hospital is impeccably clean with no odors. We send all our family & friends to Dr. D to take care of their furry friends!
I’ve been to some bad vets over the years—but “Dr. D” (as she likes to be called)—is the top 2 worst experiences I’ve had: Arrogant. Condescending. Bedside manner: ZERO. Understanding of customer service: ZERO. Can’t think out of the box, medically, to save her life. The staff: some were great.. and others rude. I’m baffled how this clinic has the ratings that it does. Goes to show what some marketing does If you love your pets and want a positive experience and actual “care” (which you wouldn’t be reading this otherwise) save your time and money and go elsewhere!
Recently I took my new best friend to NSVH and Dr. Gi. for an introduction and conversation about Kiwi's dental health. Dr. G and her Team were wonderful. Everyone was so kind. Kiwi is building her trust with people and Dr. G got down on the floor and met Kiwi on her terms. I really appreciated her compassion for Kiwi and her empathy for me as a new dog parent. Kiwi will be going back to Dr. G for a cleaning. I am so happy that I found a practice that accepts Kiwi with her challenges and makes us both feel comfortable! Thank you NSVH!
Excellant! Was able to get a wellness appointment within 24 hours! I think we might have just gotten lucky! Never the less, the staff and system seems very well organized. So friendly and professional. And so happy to have found them.
The staff are all wonderful here. They do a great job with our baby (dog) and I can't stress enough how the "fear free" approach to care is appreciated. It makes all the difference for anxious pets! Bonus, my girl loves the peanut butter treats :-D
I switched over to NSVH recently because my prior Vet retired and was very happy with the decision! Staff was so nice and welcoming and Dr. Lyon was energetic and very helpful!! Thank you for being so welcoming!
What a kind and caring staff at Newtown Square Veterinary Hospital :) Dr. DiGiacomo treated my Winnie the Pooh as if she was her own dog! The staff went over and above to make Winnie feel at ease. I would highly recommend Dr. DiGiacomo to anyone in need of a caring Vet :)
The talented staff at Newtown Square Veterinary Hospital provided my dog, Mocha, with a calm, gentle, loving and detailed first-time visit and exam. Mocha is a sweet, but easily excitable former shelter dog. She tends to bounce off the walls during vet visits. During our visit, the staff used gentle handling techniques and food based redirection to successfully limit Mocha’s excitement. Very impressive! We look forward to our next visit.
They are so friendly and caring. I have Woobles the raccoon who will never let me trim his nails yet he let the vet trim them no problem. I've never had to wait which is a huge plus at a vet's office as animals are often stressed and waiting doesn't help. Best vet I've ever had!
Staff was super friendly& we were greeted with smiles. The doctor warm,knowledgeable & very good with the animals. The doctor herself called a couple days later to check up on my cat. The place itself reminded me of a children's clinic instead of a vet. All the doors were painted different bright colors, exam rooms were large & well lit, &the location was so easy to find. I was also surprised with the pretty low cost & extremely comfortable bringing my pet there & will be doing so for the foreseeable future. I highly recommend this veterinarian to anyone looking for a new doctor or switching from one.
What a great experience for my dogs, no stress, very caring vet techs and Dr. DiGiacomo was very patient with my Boston Terrier. So glad I made the switch. I will definitely recommend this office to my friends.
I have been very happy with Dr. Heather DiGiacomo and her team, especially when they took the time to answer any and all questions that I had regarding my dog. Frankly speaking, I feel very comfortable and fortunate to have them as my Vet.
I made the switch to NSVH with Dr. DiGiacomo a few months back and absolutely LOVE her and everyone of her caring staff. The office is clean, efficient and easy to get to. Just last week I had to take my pal, Gunner, for a "sick" appointment. Dr. Heather spent so much time with him, and with his human. He had two infections and required a thorough exam and treatment. Dr. Heather's kindness knows no bounds - Gunner was not nervous, he felt safe and his human, me, felt, well, overwhelmed at the care he received. He is on the right track and is feeling 1,000% better but what really touched me was I received a follow up note summarizing the appointment and what a sweet boy he is. I haven't had an experience like this at a vet for a really long time.
Friends, bring your fur-children to Dr. Heather DiGiacomo ... you will not be disappointed. Just love from Gunner and his human. HUGS and woof.
Today was our 15.5 year old Toy Poodle, Jocko's, first appointment with Dr. Heather. The friendly staff as well as Dr. Heather herself made Jocko feel at ease from the start. He had a thorough wellness exam and we had the chance to ask many questions. We were very impressed with the thorough explanations given to us. We feel that Jocko is in very good hands. We greatly appreciated receiving the emailed report which was a very detailed account of our visit. This went above and beyond our expectations! Since Jocko is a senior dog we want him to have the best geriatric care. We have found this at NSVH.
We just moved here from another state and this vet came highly recommended. After our first visit, I completely understand why. Dr. DiGiacomo and her staff were just phenomenal. Everyone was professional, friendly, and I know my dog is getting the very best care with them. Dr. DiGiacomo spent time with us in the exam room, answering all of our questions, and made us feel totally comfortable. The office space is new, clean, and they’ve created a really nice atmosphere. Later that night we got a follow up email from her, which detailed that day’s visit - how amazing is that? I am so happy that we found Newtown Square Vet. They totally rock.
In the average week, we see easily three to four times more dogs than cats for appointments, despite the fact that pet cats outnumber dogs in the United States. Why is this the case? A recent study determined that the number of feline visits to veterinarians decreased 14% from 2001 to 2011 despite an increase in […]
In building my dream practice, I had a few very specific goals for Newtown Square Veterinary Hospital. One was to create a personalized, progressive hospital with a family-friendly feel and state of the art medicine. Second was to provide our patients with a calm, welcoming and stress-free environment. Third was to design a hospital that specifically […]
My friends at the CATalyst Council have designated September as Happy Cat Month, and for good reason. Despite the fact that there are significantly more pet cats than dogs in America (75 million cats vs. 69 million dogs), dogs come to the vet more than twice as often as cats. Many cats go to the vet […]
Newtown Square Veterinary Hospital is a progressive, boutique-style, full service animal hospital created by Dr. Heather DiGiacomo, VMD. We are proudly located in the heart of Newtown Square and easily accessible from Wayne, Malvern, Paoli, Berwyn, Villanova, Ardmore, Devon and Bryn Mawr.