The NSVH Story

Newtown Square Veterinary Hospital

NSVH is a progressive, privately owned, boutique-style, full service veterinary hospital created by Dr. Heather DiGiacomo, VMD, a lifelong resident of the Main Line and an experienced small animal veterinarian.

As many veterinary hospitals are sold to corporations, and appointments become rushed and impersonal, Dr. DiGiacomo has designed an innovative veterinary model where client and patient relationships are cultivated and nurtured.

The focus of NSVH is preventative and proactive medicine, combining the most modern therapeutics and diagnostics with the warmth and hospitality of a family doctor.

All clients and patients of NSVH are treated as family; both well and sick visits are scheduled for a minimum of 30 minutes with Dr. DiGiacomo. Each pet receives a customized vaccine, diet and parasite prevention plan, as well as recommendations for age-appropriate wellness bloodwork and detailed reports of each visit with the doctor.

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Dr. Heather DiGiacomo, VMD

Heather DiGiacomo Square Img

Dr. DiGiacomo has over a decade of experience in small animal medicine and surgery. Having worked at several of the most prestigious practices on the Main Line, Dr. D has extensive experience in veterinary gastroenterology, dermatology, radiology, internal medicine, pediatric medicine, soft tissue surgery and palliative care (among many other subspecialities). Dr. DiGiacomo is a member of the American Veterinary Medical Association (AVMA), the American Association of Feline Practitioners (AAFP) and the International Veterinary Academy of Pain Management (IAVPM).

More About Dr. D


Natalie Gibson CVT, B.S. – Veterinary Technician

Natalie Guerreiro CVT B.S.

Natalie grew up in Souderton, Pennsylvania, attending Souderton Area High School. She pursued Veterinary Technology at Murray State University, in Murray, Kentucky where she obtained her Bachelors of Science in Agriculture with a focus in Animal Health Technology.

Natalie worked at a small animal practice during her schooling and assisted in teaching radiology. After graduation, she continued on to work in a high velocity Animal Emergency clinic in Huntsville, Alabama, and became a Certified Veterinary Technologist. Natalie found her way home and worked at a specialty hospital, focusing in neurology where she provided anesthesia for MRIs as well as back and neck surgeries. Eager to build long lasting relationships with patients and clients, Natalie transitioned back into primary care at Newtown Square Veterinary Hospital.

Outside of work, Natalie and her rescue dog Bruno enjoy hiking and traveling. On cold days, you will find her and her cat Fancy snuggled in on the couch watching any sport or detective show. Natalie plans on continuing the growth of her family, as she goes back to her childhood love of raising Seeing Eye Dogs for the blind in her spare time.


Kim Shafer B.S. – Veterinary Technician

Kim Shafer B.S.

Kim grew up in Philadelphia, Pennsylvania and attended Masterman High School. She pursued Animal Science at Mansfield University of Pennsylvania where she obtained her Bachelors of Science in Biology with minors in Chemistry and Statistics.

During school, Kim volunteered at a non-profit cat spay-neuter clinic and began her hands-on training to become a veterinary technician. After graduation, she continued to work at the clinic assisting in surgery, as well as routine medical care of the cats in foster care. Kim transitioned to a small animal general practice on the Main Line where she worked for 6 years prior to coming to work at Newtown Square Veterinary Hospital.

Outside of work, Kim enjoys hiking with her husband and two dogs, Clari and Meara. Kim also enjoys photography and has very patient subjects in her beagle Clari, her bulldog mix Meara, and her cat Kingsley. Kim works with a few different animal rescue groups and opens her home to foster animals when possible.


Adrienne Richman B.A. – Customer Service Representative

Adrienne Richman

Adrienne grew up in the North Shore suburbs of Chicago where she attended Niles North High School. In 2011, she moved to Philly to pursue her Bachelor’s degree in English Literature and Writing at Cabrini College. She has since started working toward earning her Master’s degree in Social Service at Bryn Mawr College.

During her undergraduate career, Adrienne worked as a professional pet sitter and dog walker where she cared for and fell in love with many four-legged friends. Post graduation, Adrienne managed a private medical practice on the Main Line where she discovered her passion for mental health advocacy and treatment. Still missing her flock of furry friends, the opportunity to work alongside animals at NSVH was simply irresistible!

Adrienne lives and breathes for her three cats, Tori, Lily, and Katniss, as well as her two rabbits, Teddy and Cocoa. She resides in Bryn Mawr and savors the chance for international travel, enjoys all things woodsy, and has the most fun when she is bringing her Pinterest DIYs to life.

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October 5, 2016

Internet Pet Meds Come with Hidden Costs

Most of us are cost-conscious. Most of us like to price shop, to ensure we are getting the best deal on a purchase. Most of us use the internet to compare prices for everything from televisions to shoes to diapers. When it comes to pet medications, however, the cheapest drugs found online may be counterfeit, […]

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Happy cat

September 9, 2016

Happy Cat Month

My friends at the CATalyst Council have designated September as Happy Cat Month, and for good reason. Despite the fact that there are significantly more pet cats than dogs in America (75 million cats vs. 69 million dogs), dogs come to the vet more than twice as often as cats. Many cats go to the vet […]

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February 1, 2017

Our Love Letter to Abby

Dear Abby, Thank you. There is no other way to start this letter to you without thanking you.  You have been an amazing dog, mom and friend. One month before you entered our lives, we opened Newtown Square Veterinary Hospital. Our hearts were led to partner with Senior Dog Haven and Hospice, the organization that […]

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