The NSVH Story

Newtown Square Veterinary Hospital

NSVH is a progressive, privately owned, boutique-style, full service veterinary hospital created by Dr. Heather DiGiacomo, VMD, a lifelong resident of the Main Line and an experienced small animal veterinarian.

As many veterinary hospitals are sold to corporations, and appointments become rushed and impersonal, Dr. DiGiacomo has designed an innovative veterinary model where client and patient relationships are cultivated and nurtured.

The focus of NSVH is preventative and proactive medicine, combining the most modern therapeutics and diagnostics with the warmth and hospitality of a family doctor.

All clients and patients of NSVH are treated as family; both well and sick visits are scheduled for a minimum of 30 minutes with our doctors. Each pet receives a customized vaccine, diet and parasite prevention plan, as well as detailed reports of each visit with the doctor.

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Get To Know Us

Dr. Heather DiGiacomo, VMD

Dr. Heather DiGiacomo, VMD

Dr. DiGiacomo has over fifteen years of experience in small animal medicine and surgery. Having worked at several of the most prestigious practices on the Main Line, Dr. D has extensive experience in veterinary dentistry, gastroenterology, dermatology, radiology, internal medicine, pediatric medicine, soft tissue surgery and palliative care (among many other subspecialities). Dr. DiGiacomo is a Fear Free Elite Certified Practitioner and founded NSVH on the principle of providing low-stress handling for all of her patients. Dr. DiGiacomo is a member of the American Veterinary Medical Association (AVMA), the American Association of Feline Practitioners (AAFP) and has recently been elected to the board of directors of the Independent Veterinary Practitioners Association (IVPA). Dr. DiGiacomo also recently became a certified Cat Friendly Veterinarian by the AAFP. Dr. DiGiacomo is currently enrolled in the prestigious Veterinary Dental Practitioner program through the International Veterinary Dental Institute. This is an intensive, year-long program for general veterinary practitioners to elevate their oral surgery skills to the highest level. More About Dr. D
Dr. Lisa Harwood, VMD

Dr. Lisa Harwood, VMD

Dr. Lisa Harwood is excited to have joined the NSVH team after practicing veterinary medicine for over 15 years in South Philadelphia and the Main Line. She grew up in Rhode Island and then received her undergraduate degree from Duke University and will always be a Blue Devil basketball fan. She earned her veterinary degree Summa Cum Laude from the University of Pennsylvania in 2003. She is a member of the American Veterinary Medical Association and is accredited by the USDA. She is also a Fear Free Certified Practitioner. When not caring for her patients, Dr. Harwood is kept busy by her two children. She enjoys practicing yoga, riding her Peloton, being a hockey mom, and snuggling with her misbehaving tuxedo kitten and her lazy pug mix.

Dr. Lexy So, VMD

Dr. Lexy So is thrilled to have joined the NSVH team in 2020. Dr. So is a native of Havertown, and comes to NSVH from another acclaimed veterinary hospital on the Main Line. She received a bachelor of science degree in veterinary and biomedical sciences from Pennsylvania State University. Dr. So is a 2019 graduate of the University of Pennsylvania School of Veterinary Medicine. In order to remain close to family and friends, Dr. So and her husband decided to stay local, and she is thrilled to return to the community where she was raised. Dr. So enjoys collecting indoor plants, gardening, yoga, antique hunting, painting, and crafting of any kind. She has five rescued dogs: a one-eyed cocker spaniel mix, a pit bull/hound mix, two chihuahuas, and a pomeranian. Dr. So is a strong advocate for preventative medicine. Her primary interests are soft tissue surgery, dentistry and oral surgery. Dr. So is a Fear Free Certified Practitioner.

Dr. Carla Germano, VMD

Dr. Carla Germano is a New Jersey native and has a degree in Business from Villanova University as well as a degree Biology from Rutgers University. She graduated from the University of Pennsylvania School of Veterinary Medicine in 2014 and has been practicing both small animal and exotic animal medicine in Philadelphia and on the Main Line ever since. Her other interests include dentistry and soft tissue surgery. Dr. Germano has expertise with numerous species in addition to cats and dogs. She provides medical and surgical care for small mammals (rabbits, ferrets, guinea pigs, hamsters and hedgehogs), snakes and reptiles including turtles, tortoises and lizards. Like all of the NSVH veterinarians, Dr. Germano is a Fear Free Certified Practitioner. She is also certified by the USDA to issue health certificates for international travel. Dr. Germano resides in Philadelphia with her Aussie mix, Raven, her cats, Remy and Monty, and her bearded dragon, Rooter. In her free time she enjoys acro yoga, reading and crafting.

Erica Brown - Practice Manager

Erica Brown recently joined NSVH as the Practice Manager. Prior to joining NSVH, Erica worked at a busy practice in West Chester for twelve years, where she developed a love for client relations and management. Erica's mission is to make sure NSVH provides the best medical care and service to our clients, while also providing educational opportunities during visits. Prior to becoming a manager, Erica spent several years as veterinarian technician and client service representative. Erica shares her home with her husband, son, a Boston Terrier named Bumpy and a Rusian Tortoise named Turtle Koon. In her free time, she can be found traveling, doing home renovations, spending time with her family and cheering on her beloved husband/son on the basketball court.

Isabella - Client Relations Administrator

Isabella grew up in Philadelphia, Pennsylvania, in a home that was always open to cats in need.  Over the years, she has had the pleasure of caring for eight FIV positive felines, all rescued from the Philadelphia area. She is an internationally certified 4th dan black belt in the Korean martial art of Taekwondo. Isabella has worked in the martial arts industry for the past decade as an instructor and business manager, most recently running a privately owned dojang in Bucks county. Isabella has always been passionate about animals and chose to apply her professional experience in a setting that allowed her to contribute to their care and welfare. She hopes to expand further into the field of veterinary medicine and greatly enjoys listening to the doctors and technicians of our practice discuss their work. When she's not at the front desk, she's snuggling up with her cats Ami and Charlotte, or cooking too much food with her boyfriend.
Heather Riggin – Veterinary Technician

Heather – Veterinary Technician Coordinator

Heather grew up in Delaware and Lancaster Counties, attending Pequea Valley High School.  She always felt a strong connection to animals so it was no surprise to those who knew her that she chose the veterinary nursing path. Heather earned a BS in Veterinary Medical Technology at Wilson College. After graduation, she worked at a mixed animal practice in Lancaster County. She then moved to Georgia, working in the large animal department at the University of Georgia Veterinary Teaching Hospital. From there, Heather's path led her to England for several years where she reconnected with her passion for small animal medicine. After her sojourn to the U.K., Heather returned to central Pennsylvania where she worked in a small animal and exotics clinic before moving back to Delaware County and joining the NSVH team. Heather's spare time is spent with her adorable French bulldog Piper and domestic short hair kitty Pita.  She also loves spending time with family and friends, going to the beach, dining and movies.
Nina Tecce, A.A.S. – Veterinary Technician

Nina – Veterinary Technician

Nina grew up in Philadelphia and attended Archbishop Carroll High School. She has always been passionate about animal care and knew that one day she would have a career in the veterinary profession. Nina pursued her training in veterinary medicine at Harcum College in Bryn Mawr. While studying there, she worked at a small animal practice on the Main Line to gain hands-on experience and learn the techniques of the field. After graduating with an associates degree in Veterinary Technology, she began working at a fast-paced emergency and critical care/speciality hospital in Bucks County. With emergency technical skills under her belt, Nina is happy to back in general practice at Newtown Square Veterinary Hospital. When not giving kisses and belly rubs to her adorable Siamese cat Lotus and special attention to her domesticated fancy rat Henry, Nina enjoys dining out at new restaurants, sunny beach days, and running. She is a new mom as of this year; spending quality time with her family is always high on her list!

Brenda - Certified Veterinary Technician

Brenda is a Certified Veterinary Technician who joined the NSVH family in July 2020. She has been working in Veterinary Medicine since 2004. Brenda is a 2007 graduate of the Veterinary Technology program at Manor College. Brenda takes a special interest in anesthesia and pain management. She is also a Certified Fear Free Practitioner. Brenda grew up in Northeast Philadelphia and currently resides in Delaware County with her husband and her two fur babies, Xena Girl, a scruffy mixed breed, and Alice the tortie cat. In her spare time, Brenda enjoys spending time with her husband, powerlifting, going on outdoor adventures with her dog, and anything Disney-related. 

Wendy - Veterinary Technician

Wendy joined NSVH in March of 2021. She is a highly experienced veterinary technician, having worked in the field for many years. After spending a few years in Colorado, Wendy returned home to Delaware County and worked as a barn manager at a horse farm in Pocopson. In 2002, she happily made the transition to working with small animals and has worked in both Western medicine practices as well as a holistic medicine practice.  Wendy has a Bachelor’s degree from Bloomsburg University and is Fear Free certified. She enjoys walking her American Foxhound, Arden, her foster dog, Chloe, reading with her 19 year old cat, Stella and going to the beach with her extended family.

Faith - Client Service Representative

Faith is thrilled to join the NSVH team and is enjoying meeting our amazing clients and patients. Faith was born prematurely, weighing in just under three pounds and beating all odds against her. Faith is 2007 graduate of the Coatesville Area High School. She lives in the Chester County area with her two beautiful daughters and their fabulous cats Sapphire and Simon. In her free time, Faith loves to travel. When not traveling, she enjoys cooking and spending time with her close family. She lives by the motto: Faith Over Fear!

Sammy - Veterinary Technician

Sammy grew up in Chester County and graduated from Avon Grove Charter School. Shortly after high school she began her career in the animal field by working at a small, family-owned pet store and grooming salon. This experience led to a position at a small animal practice in Delaware County where Sammy managed the boarding facility, groomed dogs and assisted the client service and technician teams. During her time there, she also worked with several animal rescues to assist in saving stray dogs in Delaware County. Sammy later moved on to a larger scale hospital in West Chester where she was a canine rehabilitation technician. Sammy has a passion for wildlife and animal rescue. She is currently enrolled in the veterinary technician program with Penn Foster to further her education, allowing her to expand her role in providing the best possible medical care for her patients.

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Puppy eating money

March 4, 2016

But the Humane Society is Cheaper

A client said to me today: “My brother had his dog spayed at the Humane Society and it was only $100. Why is your clinic so much more expensive? Cost is an issue for us and if all things are equal, we would rather have our dog spayed there, too.” Sigh. All things aren’t equal […]

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Rescue dog

June 25, 2014

Don’t Call Me Olivia!

*Update* Oliver has officially been adopted! See the comments at the bottom of this blog for more on his happy ending.   This story has a happy ending, but a not-so-pleasant beginning. Most of you know that Malvern Veterinary Hospital is fortunate to work with an amazing rescue group called Senior Dog Haven and Hospice […]

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Cat listening to music

August 8, 2016

They Hear Us. They Just Don’t Care.

If you’ve owned a cat, you won’t be surprised by this study. Scientists at the University of Tokyo have confirmed what us cat owners have known for years: cats can recognize our voices, yet they often choose to ignore us! To me, this is what makes cats so intriguing. We really have to work to […]

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