The NSVH Story

Newtown Square Veterinary Hospital

NSVH is a progressive, privately owned, boutique-style, full service veterinary hospital created by Dr. Heather DiGiacomo, VMD, a lifelong resident of the Main Line and an experienced small animal veterinarian.

As many veterinary hospitals are sold to corporations, and appointments become rushed and impersonal, Dr. DiGiacomo has designed an innovative veterinary model where client and patient relationships are cultivated and nurtured.

The focus of NSVH is preventative and proactive medicine, combining the most modern therapeutics and diagnostics with the warmth and hospitality of a family doctor.

All clients and patients of NSVH are treated as family; both well and sick visits are scheduled for a minimum of 30 minutes with Dr. DiGiacomo. Each pet receives a customized vaccine, diet and parasite prevention plan, as well as detailed reports of each visit with the doctor.

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Get To Know Us

Dr. Heather DiGiacomo, VMD

Dr. Heather DiGiacomo, VMD

Dr. DiGiacomo has fifteen years of experience in small animal medicine and surgery. Having worked at several of the most prestigious practices on the Main Line, Dr. D has extensive experience in veterinary gastroenterology, dermatology, radiology, internal medicine, pediatric medicine, soft tissue surgery and palliative care (among many other subspecialities). Dr. DiGiacomo is a Fear Free Elite Certified Practitioner and founded NSVH on the principle of providing low-stress handling for all of her patients. Dr. DiGiacomo is a member of the American Veterinary Medical Association (AVMA), the American Association of Feline Practitioners (AAFP) and has recently been elected to the board of directors of the Independent Veterinary Practitioners Association (IVPA). Dr. DiGiacomo also recently became a certified Cat Friendly Veterinarian by the AAFP. More About Dr. D
Dr. Lisa Harwood, VMD

Dr. Lisa Harwood, VMD

Dr. Lisa Harwood is excited to have joined the NSVH team after practicing veterinary medicine for over 15 years in South Philadelphia and the Main Line. She grew up in Rhode Island and then received her undergraduate degree from Duke University and will always be a Blue Devil basketball fan. She earned her veterinary degree Summa Cum Laude from the University of Pennsylvania in 2003. She is a member of the American Veterinary Medical Association and is accredited by the USDA. She is also a Fear Free Certified Practitioner. When not caring for her patients, Dr. Harwood is kept busy by her two children. She enjoys practicing yoga, riding her Peloton, being a hockey mom, and snuggling with her misbehaving tuxedo kitten and her lazy pug mix.

Dr. Lexy So, VMD

Dr. Lexy So is thrilled to have joined the NSVH team in 2020. Dr. So is a native of Havertown, and comes to NSVH from another acclaimed veterinary hospital on the Main Line. She received a bachelor of science degree in veterinary and biomedical sciences from Pennsylvania State University. Dr. So is a 2019 graduate of the University of Pennsylvania School of Veterinary Medicine. In order to remain close to family and friends, Dr. So and her husband decided to stay local, and she is thrilled to return to the community where she was raised. Dr. So enjoys collecting indoor plants, gardening, yoga, antique hunting, painting, and crafting of any kind. She has five rescued dogs: a one-eyed cocker spaniel mix, a pit bull/hound mix, two chihuahuas, and a pomeranian. Dr. So is a strong advocate for preventative medicine. Her primary interests are soft tissue surgery, dentistry and oral surgery. Dr. So is a Fear Free Certified Practitioner.

Erica Brown - Practice Manager

Erica Brown recently joined NSVH as the Practice Manager. Prior to joining NSVH, Erica worked at a busy practice in West Chester for twelve years, where she developed a love for client relations and management. Erica's mission is to make sure NSVH provides the best medical care and service to our clients, while also providing educational opportunities during visits. Prior to becoming a manager, Erica spent several years as veterinarian technician and client service representative. Erica shares her home with her husband, son, a Boston Terrier named Bumpy and a Rusian Tortoise named Turtle Koon. In her free time, she can be found traveling, doing home renovations, spending time with her family and cheering on her beloved husband/son on the basketball court.

Isabella - Client Service Manager

Isabella grew up in Philadelphia, Pennsylvania, in a home that was always open to cats in need.  Over the years, she has had the pleasure of caring for eight FIV positive felines, all rescued from the Philadelphia area. She is an internationally certified 4th dan black belt in the Korean martial art of Taekwondo. Isabella has worked in the martial arts industry for the past decade as an instructor and business manager, most recently running a privately owned dojang in Bucks county. Isabella has always been passionate about animals and chose to apply her professional experience in a setting that allowed her to contribute to their care and welfare. She hopes to expand further into the field of veterinary medicine and greatly enjoys listening to the doctors and technicians of our practice discuss their work. When she's not at the front desk, she's snuggling up with her cats Ami and Charlotte, or cooking too much food with her boyfriend.
Kim Shafer, B.S. – Veterinary Technician

Kim – Veterinary Technician

Kim grew up in Philadelphia, Pennsylvania and attended Masterman High School. She pursued Animal Science at Mansfield University of Pennsylvania where she obtained her Bachelors of Science in Biology with minors in Chemistry and Statistics. During school, Kim volunteered at a non-profit cat spay-neuter clinic and began her hands-on training to become a veterinary technician. After graduation, she continued to work at the clinic assisting in surgery, as well as routine medical care of the cats in foster care. Kim transitioned to a small animal general practice on the Main Line where she worked for 6 years prior to coming to work at Newtown Square Veterinary Hospital. Outside of work, Kim enjoys hiking with her husband and two dogs, Clari and Meara. Kim also enjoys photography and has very patient subjects in her beagle Clari, her bulldog mix Meara, and her cat Kingsley. Kim works with a few different animal rescue groups and opens her home to foster animals when possible.
Nina Tecce, A.A.S. – Veterinary Technician

Nina – Veterinary Technician

Nina grew up in Philadelphia and attended Archbishop Carroll High School. She has always been passionate about animal care and knew that one day she would have a career in the veterinary profession. Nina pursued her training in veterinary medicine at Harcum College in Bryn Mawr. While studying there, she worked at a small animal practice on the Main Line to gain hands-on experience and learn the techniques of the field. After graduating with an associates degree in Veterinary Technology, she began working at a fast-paced emergency and critical care/speciality hospital in Bucks County. With emergency technical skills under her belt, Nina is happy to back in general practice at Newtown Square Veterinary Hospital. When not giving kisses and belly rubs to her adorable Siamese cat Lotus and special attention to her domesticated fancy rat Henry, Nina enjoys dining out at new restaurants, sunny beach days, and running. She is a new mom as of this year; spending quality time with her family is always high on her list!
Heather Riggin – Veterinary Technician

Heather – Certified Veterinary Technician

Heather grew up in Delaware and Lancaster Counties, attending Pequea Valley High School.  She always felt a strong connection to animals so it was no surprise to those who knew her that she chose the veterinary nursing path. Heather earned a BS in Veterinary Medical Technology at Wilson College. After graduation, she worked at a mixed animal practice in Lancaster County. She then moved to Georgia, working in the large animal department at the University of Georgia Veterinary Teaching Hospital. From there, Heather's path led her to England for several years where she reconnected with her passion for small animal medicine. After her sojourn to the U.K., Heather returned to central Pennsylvania where she worked in a small animal and exotics clinic before moving back to Delaware County and joining the NSVH team. Heather's spare time is spent with her adorable French bulldog Piper and domestic short hair kitty Pita.  She also loves spending time with family and friends, going to the beach, dining and movies.

Brenda - Certified Veterinary Technician

Brenda is a Certified Veterinary Technician who joined the NSVH family in July 2020. She has been working in Veterinary Medicine since 2004. Brenda is a 2007 graduate of the Veterinary Technology program at Manor College. Brenda takes a special interest in anesthesia and pain management. She is also a Certified Fear Free Practitioner. Brenda grew up in Northeast Philadelphia and currently resides in Delaware County with her husband and her two fur babies, Xena Girl, a scruffy mixed breed, and Alice the tortie cat. In her spare time, Brenda enjoys spending time with her husband, powerlifting, going on outdoor adventures with her dog, and anything Disney-related. 

Kate - Veterinary Technician

Kate joined the NSVH team in November 2020. She is a native to the area, having grown up in Havertown. She is a graduate of Haverford High School and West Chester University, where she majored in professional studies. Kate began her career with animals as a kennel volunteer at an animal shelter. She worked her way up through the ranks, gaining experience as a kennel associate as well as a clinic and surgical veterinary technician. Outside of work, Kate enjoys warm weather and outdoor activities with her family. She has two children, several fur children and the occasional foster pet - all of whom keep her on her toes.

Alissa, Customer Service Representative

Alissa joined the NSVH team in late 2020. She is a lifelong pet owner and animal lover. She currently has two dogs named Chandler and Ross (these names might be familiar for fans of the TV show "Friends".) Alissa has been married for several years, and has an adorable toddler son. During her free time, she loves to take walks around the neighborhood with her family and spend as much time outdoors as possible.

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Puppy eating money

March 4, 2016

But the Humane Society is Cheaper

A client said to me today: “My brother had his dog spayed at the Humane Society and it was only $100. Why is your clinic so much more expensive? Cost is an issue for us and if all things are equal, we would rather have our dog spayed there, too.” Sigh. All things aren’t equal […]

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Puppy eating Thanksgiving dinner

November 3, 2014

Just Say No to Food Fights!

This week, I had similar conversations with several clients about their “picky” dogs. Most dog owners have the opposite experience: their Fido will eat anything, anywhere, anytime (including trash, inanimate objects like socks and grossly unappealing items like deer feces.) This is true for most dogs; we have domesticated dogs in virtually every way, but […]

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May 13, 2014

How to Bring Your Cat to the Vet in 3 Easy Steps

In the average week, we see easily three to four times more dogs than cats for appointments, despite the fact that pet cats outnumber dogs in the United States. Why is this the case? A recent study determined that the number of feline visits to veterinarians decreased 14% from 2001 to 2011 despite an increase in […]

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