Gold Certified

Our Practice Puts Cats First!

At Newtown Square Veterinary Hospital, the cat is king! With cats being the most beloved pet in the country, there is a growing need to improve the health care and overall well-being of the feline population. Whether it’s a routine checkup or special visit, the staff at NSVH is committed to ensuring that cats get the best care. And, to further its dedication, our clinic recently implemented the Cat Friendly Practice (CFP) program to offer pet owners more at every phase of the cat’s health care process. “We are committed to providing quality care to our feline patients,” says Dr. Heather DiGiacomo, owner of NSVH. “When building NSVH, I created a space and a practice philosophy that will make the veterinary visit more positive for cats and cat owners!”

NSVH is one of a select few practices in the Philadelphia area that achieved Gold Certification from the AAFP!

The American Association of Feline Practitioners (AAFP) pioneered the CFP program to provide a framework for creating a positive practice environment for cats, including medical care that supports the cat’s unique needs and knowledgeable staff members who understand feline-friendly handling. At NSVH, our specially trained veterinary staff incorporates cat-friendly features into the physical environment of the practice including special waiting rooms and waiting accommodations, feline-sensitive examination rooms and ward facilities, and equipment appropriate specifically for cats. Our staff members also approach cat care in a different manner. The staff learns how to understand the needs of the cat such as how to interpret a cat’s facial expression and body language. Furthermore, the staff is well-trained in alternate techniques to calm an anxious cat and ensure that exams and procedures do not escalate anxiety. Dr. DiGiacomo emphasizes: “We can proudly say that from the minute they walk through the door, our patients and clients will be part of a welcoming, comfortable experience that will ultimately lead to the improved health of our feline patients.”

Read more about NSVH’s philosophy as a Fear Free Practice.

Request an Appointment Online
Request a Rx Refill
Download the Vitusvet App


Call us: 484-427-7598

8 Saint Albans Avenue
Newtown Square, PA 19073


Tweet Tweet

Cat listening to music

August 8, 2016

They Hear Us. They Just Don’t Care.

If you’ve owned a cat, you won’t be surprised by this study. Scientists at the University of Tokyo have confirmed what us cat owners have known for years: cats can recognize our voices, yet they often choose to ignore us! To me, this is what makes cats so intriguing. We really have to work to […]

Read Full Post
Puppy eating money

March 4, 2016

But the Humane Society is Cheaper

A client said to me today: “My brother had his dog spayed at the Humane Society and it was only $100. Why is your clinic so much more expensive? Cost is an issue for us and if all things are equal, we would rather have our dog spayed there, too.” Sigh. All things aren’t equal […]

Read Full Post

March 27, 2017

Fear Free and Feline Friendly

In building my dream practice, I had a few very specific goals for Newtown Square Veterinary Hospital. One was to create a personalized, progressive hospital with a family-friendly feel and state of the art medicine. Second was to provide our patients with a calm, welcoming and stress-free environment. Third was to design a hospital that specifically […]

Read Full Post