Gold Certified

Our Practice Puts Cats First!

At Newtown Square Veterinary Hospital, the cat is king! With cats being the most beloved pet in the country, there is a growing need to improve the health care and overall well-being of the feline population. Whether it’s a routine checkup or special visit, the staff at NSVH is committed to ensuring that cats get the best care. And, to further its dedication, our clinic recently implemented the Cat Friendly Practice (CFP) program to offer pet owners more at every phase of the cat’s health care process. “We are committed to providing quality care to our feline patients,” says Dr. Heather DiGiacomo, owner of NSVH. “When building NSVH, I created a space and a practice philosophy that will make the veterinary visit more positive for cats and cat owners!”

NSVH is one of a select few practices in the Philadelphia area that achieved Gold Certification from the AAFP!

The American Association of Feline Practitioners (AAFP) pioneered the CFP program to provide a framework for creating a positive practice environment for cats, including medical care that supports the cat’s unique needs and knowledgeable staff members who understand feline-friendly handling. At NSVH, our specially trained veterinary staff incorporates cat-friendly features into the physical environment of the practice including special waiting rooms and waiting accommodations, feline-sensitive examination rooms and ward facilities, and equipment appropriate specifically for cats. Our staff members also approach cat care in a different manner. The staff learns how to understand the needs of the cat such as how to interpret a cat’s facial expression and body language. Furthermore, the staff is well-trained in alternate techniques to calm an anxious cat and ensure that exams and procedures do not escalate anxiety. Dr. DiGiacomo emphasizes: “We can proudly say that from the minute they walk through the door, our patients and clients will be part of a welcoming, comfortable experience that will ultimately lead to the improved health of our feline patients.”

Read more about NSVH’s philosophy as a Fear Free Practice.

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February 1, 2017

Our Love Letter to Abby

Dear Abby, Thank you. There is no other way to start this letter to you without thanking you.  You have been an amazing dog, mom and friend. One month before you entered our lives, we opened Newtown Square Veterinary Hospital. Our hearts were led to partner with Senior Dog Haven and Hospice, the organization that […]

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November 3, 2014

Just Say No to Food Fights!

This week, I had similar conversations with several clients about their “picky” dogs. Most dog owners have the opposite experience: their Fido will eat anything, anywhere, anytime (including trash, inanimate objects like socks and grossly unappealing items like deer feces.) This is true for most dogs; we have domesticated dogs in virtually every way, but […]

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November 2, 2016

Who’s Gonna Bite?

In the veterinary industry, we frequently talk about how our perception of which dog breeds display aggressive behaviors differs significantly from the general public’s perception. Consider the recent attempt to ban pit bulls in Montreal: this legislation was met with much public outcry and has recently been suspended, pending further review. Most of us who work with […]

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